Consumer Frequently Asked Questions

Does my Propane Water Heater or Furnace have to be Energy Star certified to qualify for the Rebate?
No, any propane water heater or furnace qualifies for the rebate.

Is the Rebate available to non-profits and businesses?
Yes, non-profits, businesses and homeowners qualify for the rebate.

Is there a certain time frame I need to follow to receive the rebate?
The installation needs to be completed within 2022.

Can I switch my Natural Gas, Electric or Fuel Oil Furnace to a Propane Furnace and qualify for the Rebate?
Yes, you receive $400 for switching from any natural gas, electric, or fuel oil furnace to propane.

Can I switch my Natural Gas or Electric Water Heater to Propane Water Heater and qualify for the Rebate?
Yes, you receive $300 for switching from any natural gas or electric water heater to propane.

I am building a new house and need a water heater and furnace, do I qualify for the rebate?
Yes, as long as it is a propane water heater or furnace and installed in 2022.

I am switching my old Propane Furnace for a new Propane Furnace, do I qualify for the rebate?
Yes, you receive $200 for an install of a new propane furnace when replacing an old propane unit.

I am switching my old Propane water heater for a new Propane water heater, do I qualify for the rebate?
Yes, you receive $150 for an install of a new propane water heater when replacing an old propane unit.

Does the Rebate cover Propane Furnaces with a Hybrid Heat Pump that heats the house when it’s above freezing?
No, Hybrid Heat Pump furnaces are also a conventional air conditioner and do not qualify for the rebate. 

Four Types of HVAC Systems 

I’m a Homeowner, and a licensed installer, do I get the Installer Rebate if I do the install myself?
Yes, if the homeowner is a licensed installer and installs the unit themselves, you qualify for the installer incentive (not the homeowner rebate).

Can the Installer perform the Propane Safety Check required for the Rebate?
Yes, as long as the installer is licensed in the state of Ohio, the installer may perform the propane safety check.

I’m a Homeowner and want to install the unit myself, but I’m not a licensed installer. Can I still get the “Consumer” Rebate?
Yes, as a homeowner you can install the unit yourself. However, a safety inspection must be done by your propane supplier. [Section 3 (licensed installer info) would be left blank.] You cannot get the Installer Incentive.

I got my Appliance (water heater or furnace) installed, but the installer forgot/refused to fill out the Licensed Installer Info (Section 3) of the Application, is that okay?
Yes, if the installer refused/forgot to put down the licensed installer info, then fill in their name and company info. The Ohio Propane Council will contact them. 

I am replacing both my furnace and water heater with a propane version, do I put them on the same application or two separate applications?
To ensure you get a rebate check for each install, fill out two applications for each install.

How long does it take before I receive my check after the Application is submitted?
It may take up to 6 weeks to receive your check by U.S. mail.

I sent in the application and I haven’t received my rebate, who do I talk to?
If it has been over 6 weeks since you have mailed or emailed in your application and you have not received your check, call the Ohio Propane Council at (937) 203-2322.

How do I send the application to the Ohio Propane Council?
You can email, fax or mail the application in to the Council. The info is located on the bottom of page 2 of the application.

I do not have a printer nor am I tech savvy, and I need a copy of the application. Where can I go to get the application?
Contact the Ohio Propane Council at (937) 203-2322 and we’ll mail you an application.