Homeowner FAQs

When applying for a propane rebate application, you will need to submit all of the following:

  1. Side 1 of the application:
    • Section 1: 
      • Paid in Full Invoice / Receipt of Propane Unit
      • Propane Work Order (not required if propane to propane)
    • Section 2:  Appliance info
    • Section 3: Customer info
  2. Side 2 of the application:
    • Section 3:  Licensed Installer info
    • Section 4:  Propane Safety Inspection info
  3. Signature Required Section:
    1. Customer Signature, Safety Inspector Signature, and Dates are required on this page. Signatures on other documents are not valid and will not be accepted.\

Questions Pertaining to What/Who Qualifies for the Rebate:

Which types of furnaces or water heaters does the Rebate cover?

  • Any new propane water heater (storage or tankless)
  • Any new, residential propane furnace (furnace must be at least 36,000 BTU and heat the whole home)
  • Any new residential propane boiler (Boilers are considered furnaces and must be at least 36,000 BTU and heat the whole home)

Does my propane furnace or water heater have to be Energy Star certified to qualify for the Rebate?
No, Energy Star certification is not required for an appliance to qualify.

Is the Rebate available to non-profits and businesses?
Yes, nonprofits, businesses, and homeowners in Ohio are eligible for the rebate.

Can I switch my natural gas, electric, fuel oil, or wood furnace to a propane furnace and qualify for the Rebate?
Yes, you receive $400 for switching from any natural gas, electric, or fuel oil furnace to a new propane unit. As long as the installation occurred within 2026 and is postmarked, emailed, or faxed by December 31, 2026, 11:59 pm EST.

Can I switch my natural gas, electric, fuel oil, or wood water heater to a propane water heater and qualify for the Rebate?
Yes, you receive $300 for switching from any natural gas, electric, or fuel oil water heater to a propane unit. As long as the installation occurred within 2026 and is postmarked, emailed, or faxed by December 31, 2026, 11:59 pm EST.

I am replacing my old propane furnace with a new propane furnace. Do I qualify for the rebate?
Yes, you receive $200 for installing a new propane furnace when replacing an old propane unit.

I am replacing my old propane water heater with a new propane water heater. Do I qualify for the rebate?
Yes, you receive $150 for installing a new propane water heater when replacing an old propane unit. 

Can my installer perform an installation in 2026 and qualify for the rebate even if the new propane water heater and/or furnace was purchased in a previous year?
Yes, installers can install appliance models from 2025 or earlier in 2026.

Does warranty work qualify for the Rebate? 
No, the unit needs to be a new purchase. Warranty work is a replacement of the original purchased unit and therefore does not qualify.

Can the rebate be combined with utility incentives or federal tax credits?
Yes, the rebate amount can be stacked with other utility, state, and federal incentives.

Questions Pertaining to Installation:

Does my installer need to be licensed to qualify for the Rebate?
Yes, your installer must be licensed by the state of Ohio to install your propane water heater or furnace.

My installer does not have a licensed number because they do not need to be licensed by the state of Ohio. Do I still qualify for the Rebate?
Yes, however, you will need your propane company to come out and perform the Propane Safety Inspection (Section 5) and sign at the bottom of page two as the “Safety Inspector.”

I’m a homeowner and will install the propane water heater and/or furnace myself, but I’m not a licensed installer. Do I still qualify for the Rebate?
Yes, as a homeowner you can install the unit yourself and still qualify. However, the Propane Safety Inspection (Section 5) must be performed by your propane supplier. Section 4 (licensed installer info) should be labeled “Self-Installed.”

I’m a homeowner and a licensed installer in Ohio. Do I get the installer and homeowner rebate if I install it myself?
No, if you’re the homeowner and a licensed installer, you will ONLY qualify for one rebate, NOT both the installer and homeowner rebate. 

I am building a new house and need a water heater and furnace. Do I qualify for the Rebate?
Yes, as long as it is a propane water heater or furnace, and the installation is fully completed in 2026.

What qualifies as a “New Construction” when I install a new propane water heater and/or furnace?
For an install to qualify as a “New Construction,” there must be no prior water heater or furnace, and new line documentation must be provided with the completed application and the purchase receipt/invoice.

I installed a new propane water heater or furnace in my cabin, which is located in Ohio, but my primary residence is in a different state. Do I qualify for the Rebate?
Yes, fill out section 3 with your primary address, but also make sure to include the Ohio address where the that the water heater or furnace was installed.

Questions Pertaining to Submission:

What is “Proof of a New Propane-Line or New Tank”?
This is a document that should be provided by your propane provider. Most often, this is a Propane Work Order that details trenching a new propane line from an existing propane tank to your new appliance. If this is a new build or the home is new to propane, the work order should also detail the installation of a new propane tank on the homeowner’s property. It is required for any new construction or fuel switch-out.

Is there a deadline for submitting my rebate application to receive my check?
Yes, your 2026 application must be postmarked, emailed, or faxed by December 31, 2026, 11:59 pm EST.

I installed a propane furnace/water heater in December, and I don’t think I will make the deadline of December 31, 2026, 11:59 pm EST. Can I still submit my 2026 application?
Yes, any installs on or after November 1, 2026, have until January 31, 2027, 11:59 pm EST to submit their completed 2026 rebate application. 2026 rebate checks will not be issued after January 31, 2027.

How soon will I receive my check after the application is submitted?
It may take 6-8 weeks from the time your application is processed and then approved before you receive a check by U.S. mail.

How soon do I need to cash my check after I receive it?
Any checks not cashed within 90 days will expire and will not be reissued.
Lost checks will also not be reissued.

How do I send the application to the Ohio Propane Council?
You can fill out our online application, email, fax, or mail the application to the Council. Contact information needed for application submission is located at the bottom of page 2 of the application.

I do not have a printer, nor am I tech-savvy enough to use the online form. How can I get a copy of the application?
Contact the Ohio Propane Council at (937) 203-2322. Our Rebate Team will assist you and can mail you an application at your request.