Homeowner FAQs

Questions Pertaining to What/Who Qualifies for the Rebate:

What kind of furnace or water heater does the Rebate cover?

  • Any new propane water heater (storage or tankless)
  • Any new, residential propane furnace (furnace must be at least 36,000 BTU and heat the whole home)
  • Any new residential propane boiler (Boilers are considered furnaces and must be at least 36,000 BTU and heat the whole home)

Does my propane furnace or water heater have to be Energy Star certified to qualify for the Rebate?

No, any propane water heater or furnace qualifies for the rebate.

Is the Rebate available to non-profits and businesses?

Yes, non-profits, businesses and homeowners in Ohio qualify for the rebate.

Can I switch my natural gas, electric, fuel oil or wood furnace to a propane furnace and qualify for the Rebate?

Yes, you receive $400 for switching from any natural gas, electric, or fuel oil furnace to a new propane unit. As long as the installation occurred within 2024 and is postmarked, emailed or faxed by December 31, 2024, 11:59pm EST.

Can I switch my natural gas, electric, fuel oil or wood water heater to propane water heater and qualify for the Rebate?

Yes, you receive $300 for switching from any natural gas, electric, or fuel oil water heater to a propane unit. As long as the installation occurred within 2024 and is postmarked, emailed or faxed by December 31, 2024, 11:59pm EST.

I am replacing my old propane furnace for a new propane furnace, do I qualify for the rebate?

Yes, you receive $200 for installing a new propane furnace when replacing an old propane unit.

I am replacing my old propane water heater for a new propane water heater, do I qualify for the rebate?

Yes, you receive $150 for installing a new propane water heater when replacing an old propane unit.

Does warranty work qualify for the Rebate?

No, the unit needs to be a new purchase. Warranty work is a replacement of the original purchased unit and therefore does not qualify.

Questions Pertaining to Installation:

Does my installer need to be licensed to qualify for the Rebate?

Yes, your installer must be licensed by the state of Ohio to install your propane water heater or furnace

My installer does not have a licensed number because they do not need to be licensed by the state of Ohio, do I still qualify for the Rebate?

Yes, however,  you will need your propane company to come out and perform the Propane Safety Inspection (Section 4) and sign at the bottom of page two as the “Safety Inspector.”

I’m a homeowner and will install the propane water heater and/or furnace myself, but I’m not a licensed installer, do I still qualify for the Rebate?

Yes, as a homeowner you can install the unit yourself and still qualify. However, the Propane Safety Inspection (Section 4) must be performed by your propane supplier. Section 3 (licensed installer info) would need to be labeled as “Self Installed.”

I’m a homeowner and a licensed installer in Ohio, do I get the installer and homeowner rebate if I install it myself?

No, if you’re the homeowner and a licensed installer, you will ONLY qualify for one rebate, NOT both the installer and homeowner rebate.

I am building a new house and need a water heater and furnace, do I qualify for the Rebate?

Yes, as long as it is a propane water heater or furnace and installed in 2024.

What qualifies as a “New Construction” when I install a new, propane water heater and/or furnace?

For an install to qualify as a “New Construction,” there must be no prior water heater or furnace, and new line documentation must be provided with a completed application and receipt of purchase/invoice.

I installed a new propane water heater or furnace in my cabin, which is located in Ohio, but my primary residence is in a different state. Do I qualify for the Rebate?

Yes, fill out section 2 with your primary address but also make sure to include the installation address.

Questions Pertaining to Submission:

Is there a time frame I need to submit my rebate application to receive my check?

Yes, your 2024 application must be postmarked, emailed or faxed by December 31, 2024, 11:59pm EST.

How soon will I receive my check after the application is submitted?

It may take up to 90 days from the time your application is processed before you receive a check by U.S. mail.

How do I send the application to the Ohio Propane Council?

You can fill out our online application, email, fax or mail the application in to the Council. The info is located on the bottom of page 2 of the application.

I do not have a printer nor am I tech savvy, and I need a copy of the application. Where can I go to get the application?

Contact the Ohio Propane Council at (937) 203-2322 and we’ll mail you an application.

What is “New Line Documentation?”

New line documentation is proof of new propane lines being trenched to a home or new tank being set on the property, this document can be provided by the propane supplier in the form of a work order or invoice. It is required for any new construction or fuel switch out.